The New Breed of Internauts

In 2008 SEO Trends (I) we looked at the market for SEO services from the firm’s perspective. Let us now turn the camera and focus on the Internet users because they are in fact the final “consumers” of the search engines optimization efforts. Understanding consumers’ behavior is critical to any marketing campaigns and don’t be surprised to find out that there is a new breed of Internauts roaming the Internet.

There are many aspects to be looked at when analyzing the behavior of people surfing the Internet; we will focus on two that are relevant to our case: searching patterns and ad fatigue. When looking at the search engines market leader, we see that Google’s current rate of growth is on a downward trend. I’m not saying that they are not growing; I’m only saying that the rate at which they grow has slowed down. Google is experiencing lower click rates on search results ads and especially on their AdSense partner sites. Not only the click-through-rates (CTR) are lower than the previous years but advertisers are also complaining of having lower conversion rates too. And the lowest conversion rates come from advertisements on social media sites. Why is this happening? There are a few reasons why:

• Not everybody surfing the web wants to buy products, and especially not the kids watching movies on YouTube.
• Ad fatigue. People now know that the top SERP placed results are ads and don’t want to click on them because they’ve seen enough commercials already. Have you wondered why so many customizations are available for AdSense? Google is trying hard to blend their ads in partner sites so that people don’t think they are clicking ads, but there are really no more possible tricks to combat ad fatigue.
• Ad clickers are now Ad publishers. People click on AdSense. Publishers talk too much about AdSense. People now apply for AdSense. People once in the market for clicks are now sellers and hoping for clicks.

The searching patterns have changed also. People usually search for the first three-four months. People learn about new web sites and bookmark the ones with great content. People stay on those sites. People now type directly the website name in the address bar (or select it form the bookmarks list) or search for the name of the website.

SEO Changes

The major trend with Internet marketing today is the rush to get some visibility. The problem is that sometimes the desire to be ranked on top overshadows relevancy. And Internet users don’t like that, because they go to the search engines to find something relevant. So I reckon for 2008, the search engines’ “fight” with spammers and black-hat SEO will continue and the ranking algorithms will be further tweaked to get the most relevant pages on top. However there will be some tweaking that is not spam-related but user behavior driven. With the new breed of Internauts surfing the web and the ad fatigue, the need for more relevant pages will grow. But ranking algorithms already use web page content relevancy, incoming links from relevant web sites, etc. so is there anything else that can be used?

There is still some data that can further improve results relevancy, data like: time spent on a page, user’s bookmarks, direct visits, CTR levels through SERPs, bounce rates, etc. The problem is that this kind of data is hard to collect. There are though ways to collect it and we speculate that one of the reasons behind Yahoo pushing their tool bar and Google offering free analytics might be just that. They are trying to collect, understand and map the data to users’ behavior. As more data is gathered and processed, link popularity will become less important in ranking results.

But, until that happens, the power and number of incoming links will still play a major role in the search engine optimization techniques. One of the factors that are expected to gain more weight in determining the strength of a link will be the text surrounding the link. Links inside the text with relevant keywords around them will have more “juice”.

Summary

Despite the fact that economy will slowdown the need for visibility and better ROI will possible make SEO to go mainstream in 2008. Regardless of when, integration of online and traditional marketing will be inevitable; SEO will merge with the “marketing department” or at least the two services will be offered as a bundle.